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Email address : info@watchmela.com
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Return Policy

 

 

Watchmela.com offers a systematic return policy to its customers. Buyers are eligible for return or exchange any product within 7 days of purchase.  The reasons for return may include wrong item delivered (items which do not match the buyer’s initial choice), defective constituents or missing goods, size issues and similar preference conflicts and if the item doesn’t match with the products displayed on the website.

 

If any product is damaged during the process of delivery, Watchmela will take full responsibility and the damaged product will be exchanged with a new product at no extra cost.

 

Customers can follow procedures for returning the item. However, it is important to note that our return policies are only operative and applicable inside the domestic premises of India. Watchmela.com has recently expanded it’s business associations and have initiated over-seas exports of products now. But due to courier partnership limitations and we are only able to carry out domestic returning operations to ensure safety of our products and also ensure undisrupted transactions between two parties.


Customers can return the item through a third-party courier service. Return fees are borne by the customer. The process will initiate within the first week itself and will be fulfilled as soon as possible judging on distance and locations as well. Any extended delay for exchange of items will always be looked upon. Simply reach us through our website, mail us or call at the helpline numbers.

 

Customers are also concerned about refund. Please note that refund policies in association with return policies will only be valid till the first seven days from the successful delivery date. Exceeding seven days will end the validity of our refund policies and customers will therefore be able to exchange only post a week of delivery.

 

Customers are also advised to look after the item till the return is successful. Firstly the return policy will work through shared photographs between the seller and buyer to assure the actuality of the situation and then further processes will engage till the item is safely delivered back. Any hampered feature might create problematic conclusions.

 

Note: Return policy is applicable only in India 

Customers will be able to make their respective purchases on our site from anywhere in the world but return is possible only within India